Posts Tagged ‘Apple Store’

Smartphone reset, summer 2015 (part 3 of some)

September 2, 2015

By Matthew E. Milliken
MEMwrites.wordpress.com
Sept. 2, 2015

The Apple Store in Raleigh, N.C., is located in the Crabtree Valley Mall, a place I hadn’t visited in a few years. Getting there involved the usual nonsense: Driving, parking, walking.

I was a little taken aback when I got to the Apple Store: It was teeming with people. I made my way toward the back, where the technical support seems to be located in every Apple Store, and checked in with an employee.

About a minute later, a fellow whose name I don’t remember steered me to a table and began helping me. I mumbled something to the effect that that was fast, and the employee told me that I’d come in a bit of a lull.

“Really?” I asked*. I stammered something to the effect that there were a bunch of people. The guy just shrugged, seemingly unimpressed. I raised my eyebrows in surprise. If this was what the store was like when it wasn’t that busy, it must be an absolute madhouse when it was crowded.

Read the rest of this entry »

Advertisements

Back online: Minor laptop repairs completed!

November 17, 2014

By Matthew E. Milliken
MEMwrites.wordpress.com
Nov. 17, 2014

My computer’s back!

I purchased my 13-inch MacBook Pro in August 2009, and it’s been through a lot. It’s on its second optical drive and its second hard drive. There’s a dent on the right side of the case from when I dropped the computer once. (Fortunately, it was cradled by a protective case, else the damage might have been catastrophic.) There’s also a subtle crease on the machine’s bottom that I hadn’t even noticed until a few days ago, although this mark was presumably sustained weeks or months ago.

So when my laptop started acting up on my recent Las Vegas trip, I naturally assumed that it would never run again.

But I wasn’t eager to pony up money for a replacement, and I certainly couldn’t lay out any dough without getting a diagnosis for my ailing computer. It seemed pretty clear, based on a comparison of the symptoms that I was seeing to what I’d experienced after a computer mishap a few summers previously, that my hard drive was shot. I believed repairs would cost $200 or more, which probably wasn’t worth it — but again, I had to see.

Read the rest of this entry »

%d bloggers like this: