Archive for September 2nd, 2015

Smartphone reset, summer 2015 (part 3 of some)

September 2, 2015

By Matthew E. Milliken
Sept. 2, 2015

The Apple Store in Raleigh, N.C., is located in the Crabtree Valley Mall, a place I hadn’t visited in a few years. Getting there involved the usual nonsense: Driving, parking, walking.

I was a little taken aback when I got to the Apple Store: It was teeming with people. I made my way toward the back, where the technical support seems to be located in every Apple Store, and checked in with an employee.

About a minute later, a fellow whose name I don’t remember steered me to a table and began helping me. I mumbled something to the effect that that was fast, and the employee told me that I’d come in a bit of a lull.

“Really?” I asked*. I stammered something to the effect that there were a bunch of people. The guy just shrugged, seemingly unimpressed. I raised my eyebrows in surprise. If this was what the store was like when it wasn’t that busy, it must be an absolute madhouse when it was crowded.

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